Do the Right Things - Real Stories on Developing New Programs & Services

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Project: Develop New Certification for Remodeling Industry Professionals


    Client needed help developing a new certification to add to its portfolio for remodeling professionals.


    SUTTON facilitated a team of volunteers who held other certifications with NARI through defining knowledge domains and a test specification, creating test items, and developing a certification preparation workshop.  We established a marketing strategy and marketing plan to build interest in the new certification.


    New certification for remodeling project managers developed in one year.
    Members actively contributed knowledge, experience, and instructional design preferences to the learning content that is used to help candidates prepare for the certification exam. Chapter member serve as the instructors and facilitators of the learning course.

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Project: Custom workshop series on project management for Purdue University Information Technology Department

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    Purdue wanted to improve the project management skills and knowledge of the information technololgy staff (IT). They hired SUTTON to develop and deliver a series of workshops to address needs of both beginner project managers to experienced ones handling large and complex projects.


    SUTTON developed 7 workshops of 2-3 days long each, that provided progressively developing knowledge and skills over the course of a year. The series began with project management fundamentals then moved to defining requirements, working with vendors, and managing project risk, and finally addressed advanced topics like process analysis, managing complexity and change, and recovering projects that are in trouble. The students first gained a solid foundation and common language and could opt for progressively more advanced topics over the year. The interactive workshops included exercises and group activiites to apply the knowledge learned in the sessions as well as built upon prior sessions as students advanced through additional courses. Using a common case study across all the workshops provided consistency and helped students understand how projects can evolve over time. Students received coaching during the class and had dialogues on how the concepts related to their actual work.


    The Purdue IT staff increased the knowledge and skills of over 30 IT project managers up to a common level and took about 24 students through the entire series of classes, reflecting an advanced level of pknowledge and skills. Several of the students proceeded to achieve certification as project management professionals (PMP®).

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